$5 off for all orders(VIP@#1), $10 off for over $100(VIP@#2), $20 off for over $200(VIP@#3), $50 off for over $500(VIP@#4).
We take great pride in our reputation for good service, but if for any reason you are dissatisfied with your purchase, please contact us via e-mail, we will assist you with an exchange or refund.
Please return to us within 60 days of receipt. Non-faulty items must be returned in their original, undamaged packaging and must be in an unused condition. If we find that the product returned to us is not in fully re-saleable condition, we reserve the right to refuse the claim for refund on the item, or deduct up to 50% off the selling price from the refund claim.
Faulty itemsItems will be inspected by our Product Assessments team and if the item is deemed to be faulty due to manufacturing or fabric defect,monclerjacketsblackfriday.com will refund or replace free of additional freight charges. If deemed not to be faulty, it will not qualify for an exchange or refund under this return type.
Return instructionsPlease follow the instructions below to return an item:
Please send us an email to specify the reason for returning at first, our support staff will provide you the shipping address.
Please take care when unpacking and repacking your products.
Please enclose a piece of paper includes the following information:
Please put this piece of paper, and the product to be returned, into a parcel, and mail to us. Please provide us the tracking number once you have shipped them back. We do not take responsibility for returning goods that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.